Gov. Peter Shumlin's administration says it has met a critical deadline for correcting key functions of customer service in Vermont Health Care Connect, the state health care exchange. But critics remain skeptical.
The system was offline at the end of May when state employees and contractors put in long hours to meet a self-imposed deadline to address what's known as "change-of-circumstance" functionality. Change of circumstance, however, isn't quite ready for primetime. Lawrence Miller, chief of health care reform for the administration, says the state has conducted successful testing of the technology, but it hasn't yet been "validated" by the private insurance carriers to which the changes are being transmitted.
Meanwhile, Lt. Gov. Phil Scott is suggesting the state consider joining with Connecticut's state health exchange as a solution to the technical problems Vermont's system has encountered since it launched in Oct. 2013.
Broadcast live on Fri., June 5, 2015 at noon; rebroadcast at 7 p.m.
