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Privacy Policy

This privacy policy is intended to be transparent about what is shared when using vermontpublic.org and our digital products. As you use vermontpublic.org and Vermont Public’s digital services, you are using a variety of web services and platforms. Some of those services allow you to share information directly with Vermont Public, such as your email or your donation information. Some services collect anonymous information passively as you use the site, such as the type of browser or operating system you are using.

How we use your information

We will use your information for the purpose for which you provide it to us, for internal or marketing and promotional purposes, and to assess and improve the use of our digital services.

We collect some information directly

On certain occasions when you interact with Vermont Public’s digital platforms – e.g., by joining as a member, signing up for a newsletter, or making a donation – you may submit information of your own accord, or be asked to do so to participate in certain activities. We may use third party services to collect this information.

We collect some information automatically

When you use Vermont Public’s digital products Vermont Public and third party vendors used by Vermont Public use cookies and other tagging or tracking technologies that interact with your browser to automatically recognize information like your IP address, what type of device you’re using, high-level location information (e.g., city or state), and your user behavior (such as how long you stay on the website and which links you click on).

Third-party services

The vermontpublic.org platform is comprised of several third-party services. As you visit vermontpublic.org or listen online, you may be using these services:

  • NPR: Much of the Vermont Public website is served from a shared content management system maintained by National Public Radio. These areas are denoted by the subdomain “www,” i.e. www.vermontpublic.org.
  • Amazon: A number of Vermont Public’s web applications are served using Amazon Web Services, and are denoted by “apps” in the subdomain, i.e. apps.vermontpublic.org.
  • StreamGuys: Live streams of Vermont Public (News, Classical, BBC or Replay) are provided by StreamGuys servers.
  • Engaging Networks: Email and membership web experiences are powered by Engaging Networks, denoted by the subdomains "support" and "donate," i.e. support.vermontpublic.org and donate.vermontpublic.org.
  • Several of the above platforms share device data and usage stats with Google Analytics, including the use of Google Signals for signed-in Google users who have personalization features turned on. Google users may adjust ads settings and/or opt out of sharing analytics data.
  • Pages at www.vermontpublic.org share device data and usage stats with Microsoft Clarity, which is used for site optimization. Users may reference Microsoft's privacy statement.

Cookies

Our services use cookies to differentiate one anonymous user from another. Without them, first-time visitors would be indistinguishable from returning users, your preferred stream would have to be chosen every time and other preferences would be lost between visits. You are more than welcome to disable cookies in your browser, with the understanding that your experience may not be as seamless as before.

Children

Vermont Public does not solicit or knowingly collect information (name, mailing address, email address) of children under 13. If we become aware of information collected from someone under 13, we will remove it within a reasonable time. Children between the ages of 13 and 18 must have parental permission to use our services. Parents: if you think your child has provided us with information without your consent, please see below for how to contact us, and we will remove their data within a reasonable time.

Sharing your information with other organizations

Vermont Public has a long established policy to never sell, rent, exchange or otherwise share donor, viewer or listener information with any other organization except as necessary to fulfill the purposes for which the information was collected or to be used to assess and/or enhance use of our services.

Sharing your information with vendors

As noted above, Vermont Public engages with some outside companies to help us develop, operate, and improve the Vermont Public platform. Our third-party vendors receive personal information only as reasonably necessary to complete services for Vermont Public and are contractually bound to maintain confidentiality of information and prohibited from using or disclosing personal information without permission from Vermont Public.

Sharing your information as required by law

In response to a subpoena, court order, or legal process, Vermont Public will share only what is reasonable and necessary to comply with the legal request.

Data security

Vermont Public uses commercially reasonable administrative, physical and technical security measures to maintain the security and integrity of all personally identifiable information retained in Vermont Public systems.

European residents

Your privacy rights may be different if you reside in the European Union. While the GDPR may not be applicable to your use of Vermont Public’s activities, if you would like a copy of your personal data, to update your data, lodge a complaint or to rescind your permissions, please contact us.

Changes to privacy policy

Vermont Public may update and change these policies occasionally. Any changes to policy will be reflected on this page. Your continued use of the vermontpublic.org platform is considered consent to these policies.

Contact us

If you want to opt-out of all or certain communications, have any questions or comments concerning our privacy policy, or the practices of this website, please contact us via e-mail, by phone at 802-655-9451, or by mail at:

Vermont Public
365 Troy Ave
Colchester, VT 05446

Change log

5/29/2024 - Consolidated and revised policies originating from Vermont Public Radio and Vermont PBS.
6/23/2022 - Updated to include Vermont PBS policy.
8/11/2020 - Updated domain, app developer and contact name.
5/29/2018 - More detailed policy language added.
4/11/2013 - Original policy.