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In West Springfield schools, a 'constant flow in' of homeless students, many newly arrived in U.S.

Almost 7,000 families in Massachusetts are homeless and living in state emergency shelters.

That is unprecedented and expected to rise, according to state officials. Massachusetts is a “right to shelter” state. By law, homeless families are given a temporary place to live.

Earlier this year, the state emergency housing system reached its occupancy. Now many families are being housed in unused college dorms and hotels.

In western Massachusetts, about 800 families are living in shelters; dozens of them recently migrated to the U.S. from Haiti, Venezuela and other countries. At the start of October, in West Springfield, 55 families were being temporarily housed, including in two hotels.

The housing situation is extreme, but a normalcy is setting in — getting kids to and from school.

Morad Majjad, left, is a family liaison with the West Springfield Public Schools, seen here outside a hotel that has become an emergency shelter for families without housing. Many families arrived in Massachusetts over the last few months from outside the U.S. They face, among other hurdles, a language barrier. Majjad is multi-lingual and regularly connects with parents and children around school needs.
Jill Kaufman
/
NEPM
Morad Majjad, left, is a family liaison with the West Springfield Public Schools, seen here outside a hotel that has become an emergency shelter for families without housing. Many families arrived in Massachusetts over the last few months from outside the U.S. They face, among other hurdles, a language barrier. Majjad is multi-lingual and regularly connects with parents and children around school needs.

Several buses take children to and from school to the hotels where they live. On a recent afternoon, parents stood outside the lobby, catching up with each other.

Morad Majjad, a West Springfield Public Schools family liaison, was in the mix. Majjad speaks five languages and, in this crisis, his colleagues see him as sort of a rock star. He shows up at shelters and can easily communicate with families, connecting them to school resources.

Parents were glad to see him, and some were relieved to have their questions answered in their native language. A few children ran to catch up with Majjad.

“How you doing?" one asked as Majjad walks into the hotel lobby, and he took a few minutes to ask them how classes were going.

With the new school year underway, Majjad was encouraging parents to come to a meet-the-teacher night. He passed out transportation vouchers to get to them to school that evening.

More families coming, more students enrolled

Majjad is among a group of liaisons and social workers in the district who work with homeless families. School officials expect more will be arriving.

"At the end of 2022 our numbers were about 40 [homeless] students. And then when December rolled around our numbers got to 99 students," said Jackie Willemain, the district's homeless liaison and a licensed social worker.

At the start of the 2023-2024 school year, 140 students without housing are attending school, Willemain said. About 60% arrived in the U.S. from another country.

In Massachusetts and elsewhere, the increase in homelessness stems from a post-pandemic rise in the cost of housing, and a surge of people seeking asylum because of geopolitical crises around the world.

"It is a constant flow in," Willemain said.

In West Springfield, one of the area social services agency, CHD, is a resource for families. Willemain said she works closely with them.

The kids

By the time the children are enrolled in school, she said, they've been through a lot. They've left family and friends behind, some have witnessed violence and — in general — experienced trauma. Yet Willemain said most are excited to start over.

"The children are so eager, and just beautiful, wonderful learners," she said.

Social worker Jackie Willemain is the homeless liaison for the public school district in West Springfield, Massachusetts. She checks in regularly with students around the district, including at the John Ashley School, an early-childhood center. Most of the children in this class are homeless and living in the state's emergency shelters. The district is teaching an unprecedented number of homeless students this year, many who came to the U.S. with families seeking to stay.
Jill Kaufman
/
NEPM
Social worker Jackie Willemain is the homeless liaison for the public school district in West Springfield, Massachusetts. She checks in regularly with students around the district, including at the John Ashley School, an early-childhood center. Most of the children in this class are homeless and living in the state's emergency shelters. The district is teaching an unprecedented number of homeless students this year, many who came to the U.S. with families seeking to stay.

Among them is second grader Frantchierna Valcius, who said she loves school. She also likes to be called Sarah, she said. That's her middle name.

"When I come [to school], I see my friends. I eat and I play and I love to make activities too," she said.

Those activities come from her teachers, and she brings some home to work on after school. She's lived at a hotel with her parents and older sister since March 2023.

Frantchierna, her sister Micherna and their father are sitting in one of the hotel's ballrooms, with mirrors paneled on the walls, stacks of chairs, and band instruments students leave here instead of in their rooms.

Micherna is in eleventh grade and said she's getting very good grades.

"I was thinking [I'd like to] study nursing," she said. "But, for real, I want to be a surgeon, because they make a lot of money and it's important for society."

A school bus schedule is posted in the lobby of a hotel in West Springfield, Massachusetts. The hotel is one of many being used by the state as an emergency shelter to house thousands of families, many who have recently come into the U.S.
Jill Kaufman
/
NEPM
A school bus schedule is posted in the lobby of a hotel in West Springfield, Massachusetts. The hotel is one of many being used by the state as an emergency shelter to house thousands of families, many who have recently come into the U.S.

The girls' father, Frantzset Valcius, speaking in French, said it's been a harrowing journey trying to make a better life.

Their family first left Haiti after the devastating 2010 earthquake. They moved to Brazil and he and his wife ran a cleaning business. When anti-immigrant sentiment became to much, Valcius said his wife and children flew to Mexico. He traveled by bus and on foot.

They worked their way up to Florida, then Massachusetts late last winter, seeking to stay in the U.S.

Valcius desperately wants his children to benefit from living in the states, he said. He’s been waiting for a work visa, so he can start a job and find an apartment.

Right now, home is their hotel room without a kitchen. Micherna said she sometimes sits in the hotel hallway to do her homework and get some privacy.

West Springfield, an international school district

A 2020 analysis of U.S. State Department data shows West Springfield was fourth in the country per capita for refugee resettlements.

"The families that come to our community who are settling here in West Springfield, some of them are second generation," said Sharlene DeSteph, director of the district’s English Language Learner program.

Among the top languages, DeSteph said, are Arabic, Spanish, Turkish, Russian, Ukrainian and Nepali. Students also speak Pashtu, Vietnamese and more.

Before the recent homeless emergency, DeSteph said there was advance notice from social service agencies that families were coming and students were going to enroll in the district.

"This is the first time that we've had homeless families coming in that have been English-learner families," DeSteph said, "fleeing horrific situations."

At times, families show up at the school offices, DeSteph said, asking for support.

"Sometimes we hear of them through other families and we find out that they've been here for a month and they were waiting to see if school was going to reach out to them," she said.

Crowded classrooms and no end in sight

English language learning teachers have been added to classes, but — overall — teachers are managing overcrowded classrooms, said West Springfield Public Schools Superintendent Stefania Raschilla.

Wenciana Pierre is a kindergartener in West Springfield, Massachusetts. Her family is living in a hotel that's been turned into an emergency shelter by the state. They arrived in the U.S. this summer from Haiti.
Jill Kaufman
/
NEPM
Wenciana Pierre is a kindergartener in West Springfield, Massachusetts. Her family is living in a hotel that's been turned into an emergency shelter by the state. They arrived in the U.S. this summer from Haiti.

"It's really challenging for some students who have traveled, you know, a long time from country to country to country, and now they're here [and] sometimes they may need multiple services," Raschilla said.

Massachusetts is providing districts with emergency aid, including $104 per student, per day. Additional funds have been made available to transport students from emergency shelters to schools, including when the shelter is located in another community.

When superintendents met earlier this year with Massachusetts Commissioner of Education Jeffrey Riley, Raschilla said she inquired if the state would lift twice-yearly literacy testing requirements for the students arriving from other countries.

"Wouldn't we be better off waiting a bit before we say, 'OK, we're going to assess your English'?" Raschilla said. "We know that [they] don't speak English. [They] just got here."

Massachusetts education officials said the screenings identify which students might have literacy-based challenges. A spokesperson in Gov. Maura Healey's education office said the state does screen for English-language barriers, but also for learning challenges like dyslexia.

At that meeting with Riley, Raschilla said the commissioner alerted superintendents about the coming influx of homeless students. He told them he didn't see an end in sight, she recalled.

"I feel for these families," Raschilla said. "My grandmother came over [from Italy] with my mother on the boat and my mother was thrown into school in Springfield. She couldn't speak English. She just remembers crying and crying."

When you come here with nothing, Raschilla said, school is a way out of that. Families left wherever they came from because it wasn't good, she said, and they want their children to have opportunities.

Jill Kaufman has been a reporter and host at NEPM since 2005. Before that she spent 10 years at WBUR in Boston, producing "The Connection" with Christopher Lydon and on "Morning Edition" reporting and hosting. She's also hosted NHPR's daily talk show "The Exhange" and was an editor at PRX's "The World."
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