Vermont is done with CGI, the vendor it hired to develop the troubled Vermont Health Connect, officials announced today. The contract for development will shift to a new vendor as part of "new management structure to ease frustrations for Vermonters affected by the change of circumstance issue," according to a press release from the administration of Gov. Peter Shumlin.
The announcement comes after a week of high-profile admissions from public officials that the health insurance exchange is still far from fully functional.
The "change of circumstance issue" is a problem with Vermont Health Connect that prevents people from updating their insurance information with new life circumstances, such as a move or marriage.
Vermont is not the first to fire the Canadian technology vendor. Massachusetts officials announced in March that the state was negotiating to drop its contract with CGI after problems with that state's health care exchange.
