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The Federal Aviation Administration said late Wednesday that early work traced the blackout to a "damaged database file."
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The airline's CEO says the company is hoping to be "back on track before next week." But until then, it's continuing on a reduced schedule.
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The disruptions add to chaos that has left people stranded at airports across the country, many of them with little idea of when they can get home or where their bags are.
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Nationwide, thousands of flights were canceled or delayed. In some places, temperatures dropped more than 30 degrees in an hour. Wind chills reached well below zero. Inches of snow fell.
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The British airline said U.S.-based flight delays are being caused by a technical issue. Delays on some flights were nearly 24 hours.
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When people with disabilities travel, they often have to do extra planning to make sure the places they're visiting are accessible.
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More than 100 U.S. flights were canceled, according to tracker FlightAware. The cancellations and delays come during a period of chaotic travel said to resemble pre-pandemic levels.
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Transportation Secretary Pete Buttigieg announced action against six airlines, but only one is a U.S. carrier; the others are foreign. "It's too little and too late," one consumer advocate says.
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Airlines and travel websites say that bookings for holiday travel are strong despite higher airfares, as pandemic-weary travelers seem willing to pay.
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A new book shares the gripping story of Dick Conant, a social misfit who spent more than two decades canoeing America's waterways.