This week, we talk about the proper way to respond to someone's thanks, answering this question from a listener:
"When someone says, 'Thank you' and the person being thanked says, 'No problem,' is that being rude? When I say, 'No problem,' I mean it as a shorthand for 'It was no trouble at all, no thanks needed,' but I've had people argue that the 'no problem' sounds rude. It seems to be a generational divide; my elders find it very rude, my peers or younger people don't seem to ... but is it inherently rude? Do some things grow less rude over time?"